Haystack
Turn every out-of-pocket care expense into an easy, interest-free payment plan.
Paytient helps you to make your health plan feel better by giving employees and members a healthier way to pay for out-of-pocket care expenses.
Paytient is an employer - or health plan - sponsored payment platform for medical expenses. Alongside any health plan, Paytient enables every member to access care in a financially healthy way. Paytient enables employees and health plan members to live better lives by helping them access and afford care in a way that is financially healthy.
- Analyze Customer Needs
Our Mission
Paytient touches on two very sensitive topics: health and finances. Therefore, it was crucial to create an environment, in which the user feels safe and comfortable enough to engage with the services provided. On top of that, we had to make sure that the user understands and trusts the processes within the app - this required an intuitive and instructive UX, accompanied by a clear and aesthetically pleasing UI.
Beyond that, we were tasked to properly communicate their brand and values through a coherent design. With a color palette that, above all else, communicates clarity and trustworthiness, and a comprehensive, user-friendly design, we set out to build a platform that’ll make the user feel right at home.
For the transaction processes, we implemented bottom sheets that give the user a clear overview of every step they take. A clear and consistent guidance will familiarize them with the app in a smooth and efficient way - being a health app, it was of utmost importance that we provided smooth and transparent processes that explain the actions the user may take.
The Result
Following 4 months of close collaboration with our client, we successfully launched the new and modernized platform. Leveraging knowledge we gained from numerous past fintech projects, we included sophisticated design approaches to bring Stocklabs’ platform to the next level. We placed the user at the centre of the project, and designed the website to be as intuitive and efficient as possible, ensuring a smooth user flow throughout every feature.
The outcome: a refreshing and professional website design that reflects the unmatched features and services provided by Stocklabs.